Return & Refund Policy

Answer

PetSutra ensures proper information regarding any product or size in case of collars and accessories so that you receive the right product. Drop us a message on Whatsapp or feel free to call us for any queries.
However, in case, you want a replacement, kindly reach out to us, we will resolve the case within 1-2 business days.

Answer

PetSutra credits your refund immediately in your PetSutra wallet right after the confirmation of the cancelled order. In case, you want the amount refunded to your source/account, we would require 1-2 business days to initiate the refund.