Hello, User !

Join PetSutra to Earn PetFirst points

PetFirst Rewards Program

PetFirst Reward Program is a perk for pet parents, who trust PetSutra and its services (and basically are like family to us). This Reward Program helps pet parents to save more on their purchases and avail other benefits for being a part of PetSutra Family.

This program consists of three levels with Rewards progressively increasing

  • Starter (0-2000 Points)
  • Junior (2001-5000 Points)
  • Senior (5001+ Points)

Starter Tier

This Tier comprises of 2000 Points. If you have some PetFirstpoints in your account then, you are already in the starter tier. In this tier, you can redeem 20% of your Reward Points on your order value.

(1 Point= 1 Rupee)

For Example

If you have 1,500 Points in your account and your order value is Rs. 1,200, then you can redeem 240 Points (20% of 1,200) and your effective cart value would be Rs. 960.

(You will also earn Reward Points on the basis of the amount you paid on your current purchase)

Note: Reward Points can be redeemed only on Online Payment (Prepaid) orders. Reward points cannot be used on Cash on Delivery orders.

Junior Tier

This Tier comprises of 2001-5000 points. You need to earn 2000+ points to enter this level. In this tier, you can redeem 20% of your Reward Points on the order value.

1 Point= 1.1 Rupees

For Example:

If you have 3000 points in your account and your order value is Rs. 5,500, then you can redeem 1,100 points (20% of 5,500) and your effective cart value would be Rs. 4,400.

(You will also earn Reward Points on the basis of the amount you paid on your current purchase)

Note: Reward Points can be redeemed only on Online Payment (Prepaid) orders. Reward points cannot be used on Cash on Delivery orders.

Senior Tier

This Tier comprises of 5001+ points. You need to earn 5000+ points to enter this level. In this tier, you can redeem 20% of your Reward Points on the order value.

1 Point= 1.25 Rupees

For Example:

If you have 5,500 points in your account and your order value is Rs. 6,250, then you can redeem 1,250 points (20% of 6,250) and your effective cart value would be Rs. 5000.

(You will also earn Reward Points on the basis of the amount you paid on your current purchase)

Note: Reward Points can be redeemed only on Online Payment (Prepaid) orders. Reward points cannot be used on Cash on Delivery orders.

As you upgrade from Tier to Tier, more points will be credited to your account. Also, you will be able to redeem more. So, put the pedal on the metal!

Frequently Asked Questions