Welcome to PetSutra. This Site is owned and operated by Petbuddy Products Pvt Ltd. A company incorporated under the Companies Act 2013. The Company’s registered office is at 317 A, Unitech Arcadia 1, South City II, Sector 49, Gurgaon - 122018, Haryana.
PetSutra reserve the right to change these Terms at any time. Such changes will be effective when posted on the Site. By continuing to use the Website after we post any such changes, you accept the Terms as modified.
- Not accessing the Website,
- Closing your account on the Website.
PetSutra also reserves the right to terminate access to the Website (including any services offered as part thereof).
We value the trust you have in us. Therefore, we insist upon the highest standards for secure transactions and User information privacy. We do not divulge any personal or sensitive information shared by the Users.
We ask for your personal data only when you get connected to us by saving your identifiable information or otherwise set up a free account with the Site or when you fill your credentials while participating in any content, promotion or any survey conducted by us.
You may also provide us with information like financial information such as Bank account or credit card or debit card or other payment gateway details, password, physical health condition; medical history, etc. for availing the services at our Site.
We or our associates/affiliates do not knowingly collect information from minors. Juveniles should not be using the Site with any personal information. In the event of default by the minor, the parent or the guardian will be liable to compensate for whatsoever damages arising out of such wrongful use by them.
Purpose of collecting Personal or Sensitive Information:
- ● For sending order updates and offers through e-mail, SMS and social media channels.
- ● To know more about your shopping preference
- ● To process gift card transactions
- ● Connect with you to know the scope of improvement
- ● To know Your Shopping Experience
- ● For knowing the medical conditions of Your Pet and its case history, if any
We share Your Personal and Sensitive Information with:
- ● The person authorized by us will have your Personal and Sensitive information
- ● Our Affiliates
- ● Service Providers (who provide service on our behalf)
- ● Third Parties (with your consent) ((e.g., Facebook applications may share information collected through those apps with your Facebook friends or other Facebook users).
Personal Information Gathered by PetSutra
The information we learn and gather from you, personal or otherwise, is used to register you, verify your identity to permit you to use the PetSutra website, undertake transactions (including to facilitate and process payments), communicate with you, convey any promotional offers, services or updates associated with PetSutra, and generally maintain your accounts with us. We also use this information to customize your experience and improve Petsutra.
When you voluntarily send us an electronic mail, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out our form. Also, when filling out a form on our site, you may be asked to enter your name, e-mail address or phone number. You may, however, visit our site anonymously. In case you have submitted your personal information and contact details, we reserve the rights to call, SMS, Email or Whatsapp about our latest offers, even if your number has DND activated on it. However, we filter the unsubscribes weekly to remove those who do not wish to know about the offers/discounts.
"Cookies" are small data files transferred to your computer's hard-drive by a website. They keep a record of your activities on the Site making your subsequent visits to the site more efficient.